sub task created error

After I upgrade to JIRA 6.2,I got a error when I created a sub task at one of project, but created on the other project is fine. I also upload the error message here.(jira_error.txt)

Thanks

ERNIE

1 answer

1 accepted

0 vote

The Gantt chart plugin is causing a problem according to that stack trace. Try removing it and re-testing to confirm it and get back to us.

Dear Nic

After I uninstall the Gantt chart plugin,the sub-task is success to be created.How can I do next step,because we buy the licence to use Gantt chart plugin.


Thanks for reply
ERNIE

I think you need support from the vendor to work out what is breaking, potentially it's a bug in the product.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

800 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you