site unavailable is not available. it says 'This site does not have a valid license. If you are the site administrator, proceed to My Atlassian for further information.' Licenses don't show anything wrong. What could be the problem ?

1 answer

0 votes
Shayne Covey Atlassian Team Feb 02, 2015

Hi there!

I'd recommend heading to to file a support ticket to the Atlassian Cloud team - they should should be able to help you get sorted out.

I already tried that, but it does not open. I get 'An error occurred while attempting to fulfill your request.' when I got to

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot