showing one extra slash “…/jira//issues….”

[David Villanueva]

When I click on a link to jira issue the url shows "…/jira//issues….”  extra slash and I get error 404 "Oops, you found a dead link". If I manually delete the extra slash "…/jira/issues….” the url works as expected.

I googled the issue and followed the recommedations, updated the base url , clear browser cached, history, etc.. but the problem still exist.

Much appreciated to anyone can provide me the solution to fix this issue.

Jira software version at 7.2.4

Thanks,

David

[somethingblue]

Hi David,

The first thing I would check is the server.xml and see if the context is set to something like the following:

<Context path="/jira/"

If so set it to:

<Context path="/jira"

Once you have made that change restart JIRA.

If the context path is correct check the other proxy to see if it's proxying to <url>/jira/.

If it is remove the trailing slash and restart JIRA and the other proxy.

Cheers,

Branden