setting up customer groups

Is there anyway on the cloud version that we can group users by the company they work for? 

3 answers

1 accepted

Hi Zack Dorey,

There is no native way to do it at Cloud Version.

They have few feature requests regarding this, see:

Until this feature is developed, there's a workaround of using User Properties to keep that information.

But I never test before.

Regards,
Lameck. 

0 vote
Steven Behnke Community Champion Jul 01, 2016

A new feature is coming soon, I am not sure it's in JIRA yet though.

Hi Lameck,

Thanks for your quick reply.

Can you search tickets based on information in the user properties?

Thanks

Zack

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