set up timer to resume case to the last state

Jessy Li August 6, 2014

Hello,

Every transition in my workflow can go a state called "sleep".

But we also have a date filed called wake up date for setting up a timer to bring the case into what it was.

How could I achieve this functionality? to "Wake up" a case in the special time with its original state. (To return to its last state )

1 answer

0 votes
z August 6, 2014

You could write a Groovy script to achive this. Then set up the script as a service.

See example of workflow transition here: https://jamieechlin.atlassian.net/wiki/display/GRV/Services

And to set up the service: https://studio.plugins.atlassian.com/wiki/display/GRV/Script+Runner#ScriptRunner-Services

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