Every transition in my workflow can go a state called "sleep".
But we also have a date filed called wake up date for setting up a timer to bring the case into what it was.
How could I achieve this functionality? to "Wake up" a case in the special time with its original state. (To return to its last state )
You could write a Groovy script to achive this. Then set up the script as a service.
See example of workflow transition here: https://jamieechlin.atlassian.net/wiki/display/GRV/Services
And to set up the service: https://studio.plugins.atlassian.com/wiki/display/GRV/Script+Runner#ScriptRunner-Services
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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