Good Morning,
It's possible (and how) that a request participants can view the ticket created by another user ?
Jira Service Desk Cloud
Regards
Hi Matthias,
thanks for you response.
However, it is not working . When the user uses the link that is sent in the mail , you get an error message :
image2016-9-19 14:44:17.png
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Jorge,
it is possible. For details on how to do it, see this documentation from Atlassian.
Matthias.
Still have a question?
Get fast answers from people who know.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.