service desk: raise request is blank

I have a new install of Service Desk into an existing JIRA instance. I have created two default sample projects, one with data (IT Service Desk) and one without. I have successfully created a Confluence space from within Service Desk to use for content. I am authenticating using two step OAuth successfully with JIRA (which links to AD) and am authenticated successfully. I have a valid purchased license for three agents and am logged in as Admin and Agent. When I either raise a request or view customer portal, the page is blank. This is true whether viewing locally on port 8080 or across the network using https.

I have installed a stand-alone instance as well, and this works successfully.

I have viewed logs and see nothing outstanding that I recognize as a potential cause.

I assume it must be something different between the two different servers, but have tried different combinations in the past six hours without success. Any ideas? I am sure it is something silly!

2016-09-24_17-05-29.png

2 answers

Is there any error in browser console (eg: Chrome developer console?)

Yes sir, upon the request for the customer page returning there are errors, beginning with the loading of batch.css: http://www.screencast.com/t/vn1Yrnc0o4qn

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