service desk par projet

J'utilise le service desk, 

 

J'aimerais que les clients puissent poser leurs questions ou signaler un but pour leur projet uniquement. et ne pas voir les autres projets.

 

Actuellement j'ai créé plusieurs catégories et j'ai supprimer l'autorisation "Parcourir les projets" pour  les utilisateurs et j'ai rajouté uniquement l'utilisateur client. mais j'ai toujours un message qu'il y a un conflit de sécurité :

 

"Ce service d'assistance connaît des problèmes de configuration et est susceptible de ne pas fonctionner comme prévu."

 

Je ne connais pas la bonne méthode pour créer un interface client pour un seul projet sans pouvoir remonter et visualiser les autres.

 

Merci pour votre aide

2 answers

1 vote
Paulo Hennig Atlassian Team Nov 05, 2015

Hello Bertrand,
Just translated your words using Google Translator (Not sure if I got very well your roadblock). From what I got, you'd like to restrict customers to don't see other SDS projects related to other organizations, is that correct? Case so, you'd have to set this configuration in the following navigation: JIRA SDS Project > People > Customers > Click in the button Everyone Can Access and change to your preferences

In case if you're using JIRA 7, please use the following link as reference:

 

Restricting Service Desk

 

Thk you for you reply,

 

I will check this

 

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