service desk locally

This question is in reference to Atlassian Documentation: Setting up your service desk

I'am trying to evaluate the Service Desk application locally but what ever I try I end up with the Cloud option one way or the other. I have installed downloaded it, installed it, setup the evalutaion license and it is up and running.

After that I have followed the instruction on this page: 

https://confluence.atlassian.com/servicedeskserver030/setting-up-your-service-desk-761768593.html

but there is no "Basic Service Desk" project type that I can create. It's simply not available. I can not connect to the cloud (internal restrictions ot possible to change). Is the service desk not meant for people witout the cloud? What am I doing wrong?

 

2 answers

Hi @Kent Granström , please add the license of service desk under Applications tab with admin credentials.

After that , enable the applicatiom.

Once the above steps are done , you will find an option under projects.

 

Hope this helps

Jetlagged after the 10 hour, 9 hour difference in time. It's all there if I just open my eyes

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,321 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot