I am sorry to hear this is impacting you. I contacted Cloud support and they indicated that more than one root cause could be responsible. Please open a ticket at https://getsupport.atlassian.com so they can gather more details about your instance.
There is some useful info in: Portal users cannot access the knowledge base
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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