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send notification when issue in workflow step to long

lance_lyons
lance_lyons
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May 6, 2014

In Jira, Is there a way to notify a user when an issue has been in a workflow step for too long?

This would almost be like the way Atlassian sends out an email when an issue has had no activity for sometime.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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May 6, 2014

Atlassian use the escalation stuff to do this: https://confluence.atlassian.com/display/JIRA/Automatic+Escalation+of+issues

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