Hi @Marine Tm -- Welcome to the Atlassian Community!
You could do this with a saved filter and subscription:
project = myProject AND duedate = startOfDay("+10d")
To learn more about filter subscriptions and advanced JQL, please look here:
Hi @Marine Tm
Without addons/plug-ins, the only way I know of is filter subscription to send the email.
If you have the free, Lite version of Automation for Jira for server (an addon), you could create an automation rule which would allow sending the email also.
@Bill Sheboy Hello,
Thank you for your answer, but i have another question please
For the subscription if i want to receive an email 10 days before the due date of an issue : can i create the filter for example today and say that if you find an issue that will expire next year send me an email 10 days before next year ? or this will not going to work since the jql will calculate the request compared to today's date ? then i have to modify my jql everyday ?
The query example I provided is relative to the day it is run. So if you schedule this to run every day, it will run the query for that day and send the results. There will be no need to modify the query each day to work.
Please take a look at the advanced searching link I provided as it shows additional explanations. Thanks!
If I am understanding you correctly, you are wanting to send an email notification 10 days before the "Due Date" of a Jira ticket.
I accomplished this by doing the following:
This will check your issues (the ones that appear in the JQL query) every day to see if any of the Due Dates are ten days away from the day/time the trigger runs.
I hope this helps!
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events