Hi,
As part of our Workflow we have an approval process for which we are using a Multi-User picker. This transition will be considered approved if just one of the multiple approvers approves it. We currently have around 4 approvers in the multiple user picker.
Is there a way to know who is the one who "approved" it. I want to be able to mention the name of the person who approved it from the list of approvers. I am sending a confirmation email from my WorkFlow's Post function but having trouble figuring the field code for that.
So far I was able to grab the field code for the Multiple User Picker but unable to drill down into it !! In the Jira service desk portal, it displays a green check mark against the person who approved it in the list of all the approvers.
Would appreciate some help.
Hi Ragvi,
Looks like you will need to run a REST API to get the approver name - take a look at the REST API; servicedeskapi/request/{issueIdOrKey}/approval. From the result, you will be able to identify the approver.
Cheers,
Mogavenasan
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.