search users using email ID

How do I search user based on email id of user ? I tried using search API but that did not return results when I specified email address of user. 

 

also how can I assign issue to a user using email ID (instead of login name ?)

 

thanks in advance !

1 answer

0 votes

It depends on where in jira you are searching for users.  If you are in the User Management section of Jira you can search by email address.   This is also something that could be searched on the REST API endpoint api/2/user-findUsers

However it seems like you are trying to do this in the assignee field.  In that case, Jira should be able to allow you to search for users either with name, username, or email address for this field.  However when dealing with the assignee field we also have to content with the Jira permissions schemes: specifically there is a permission called Assignable User.   If the username/email address you are looking for is not listed as an assignable user, then you won't be able to assign that issue to that user, nor will Jira show any results for an otherwise valid email string there.   You can check the permission scheme in place by walking through the steps in Managing project permissions to better understand where this Assignable User permission is defined.

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