script runner and jira service desk - create issue in postfunction doesnt work

it is possible create issues in JSD with script runner?

is there any limitation? or consideration?

i want to create, clone an issue to JSD project but it is not possible

2 answers

Hi,

I strongly believe that you can. Did you use any of the canned post functions (for example the Clones an issue and links) or did you try to write your own post function ?

Do you get any errors in your logs ?

regards, Thanos

i tried both (CLones an issue and links and custom script ) i founded the 2 ways works ok with JIRA core projects and with JIRA service desk (without SLAs definitions)

with a JIRA Service Desk with SLA there are blocks in DB, and the issue is not created; investigating this is the query that cause the block:

(@P0 nvarchar(4000),@P1 nvarchar(4000),@P2 nvarchar(4000))
insert into "dbo"."AO_F1B27B_PROMISE_HISTORY" ("KEY_HASH", "TASK_KEY", "CLASSIFICATION") values ( @P0 , @P1 , @P2 )

 

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