script runner and jira service desk - create issue in postfunction doesnt work

it is possible create issues in JSD with script runner?

is there any limitation? or consideration?

i want to create, clone an issue to JSD project but it is not possible

2 answers

Hi,

I strongly believe that you can. Did you use any of the canned post functions (for example the Clones an issue and links) or did you try to write your own post function ?

Do you get any errors in your logs ?

regards, Thanos

i tried both (CLones an issue and links and custom script ) i founded the 2 ways works ok with JIRA core projects and with JIRA service desk (without SLAs definitions)

with a JIRA Service Desk with SLA there are blocks in DB, and the issue is not created; investigating this is the query that cause the block:

(@P0 nvarchar(4000),@P1 nvarchar(4000),@P2 nvarchar(4000))
insert into "dbo"."AO_F1B27B_PROMISE_HISTORY" ("KEY_HASH", "TASK_KEY", "CLASSIFICATION") values ( @P0 , @P1 , @P2 )

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

798 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you