We have a user that is trying to create two different accounts with the same username.
To clarify, let's say their existing username is joeschmoe@(ourdomain), they want to add a non-domain account into our JIRA system, firstname.lastname@example.org. We don't get an error message, yet the user name is not being created in Jira.
Does JIRA not allow the addition of two different entries with the same username?
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