same user name for two different users?

Hi,

 

We have a user that is trying to create two different accounts with the same username.

To clarify, let's say their existing username is joeschmoe@(ourdomain), they want to add a non-domain account into our JIRA system, joeschmoe@gmail.com.  We don't get an error message, yet the user name is not being created in Jira. 

Does JIRA not allow the addition of two different entries with the same username?

1 answer

This widget could not be displayed.

Absolutely not.  User names should be unique, or you don't know who someone is.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

578 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you