That is correct - a deleted issue really is totally deleted. To restore one, you have to go back to a database *backup* and fetch it from there. I don't think that's available on Cloud (although you could raise a support request and ask them to do it, or at least give you a copy of the backup) Standard recommendation though - do not allow delete to any users except admins - consider having a "wastebin" project instead of allowing delete.
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