rest/api/2/issue/<issue-id>/transitions returns empty array

I create an issue that follows a workflow as shown below.

Screen Shot 2017-06-28 at 11.09.06 AM.png

When i call `rest/api/2/issue/<issue-id>/transitions` after creating an issue (which is in `OPEN` status now) it returns below JSON
`
{
"expand": "transitions",
"transitions": [
{
"id": "4",
"name": "Start Progress",
"to": {
"self": "URL",
"description": "This issue is being actively worked on at the moment by the assignee.",
"iconUrl": "URL",
"name": "In Progress",
"id": "3",
"statusCategory": {
"self": "URL",
"id": 4,
"key": "indeterminate",
"colorName": "yellow",
"name": "In Progress"
}
},
"fields": {}
}
]
}
`
When i make the same call after i change the issue status to "IN PROGRESS" i get back
`
{
"expand": "transitions",
"transitions": []
}
`
My questions are

- In the first response shown above, i expected "CLOSED", "RESOLVED" along with "IN PROGRESS". But, i get back only "IN PROGRESS". Why ?
- I expected the second response to contain "CLOSED", "RESOLVED" and "OPEN" but, it returns an empty array. Why ?

- Please explain the responses from this API
- What call should i have to make to the next possible transitions ?

1 answer

1 accepted

0 vote

What conditions do you have on the transitions?

Thank you that helped. After removing the conditions defined on the transition i'm able to see the transitions in REST API.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

147 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you