response from returns empty text field

Hi ,

We are using to call the JIRA APIs. Our calling method looks like,

function getTickets(url) {
var params = {};
params[] =;
params[] = {
"Authorization" : "Basic jijlsjkls==="
}, response7, params);

function response7(obj)
var jsondata = obj.text;
var js=JSON.parse(jsondata);


But we are getting the response with empty "text" field

{text: "", rc: 500, headers: {…}, oauthApprovalUrl: undefined, oauthError: undefined, …},


We are facing this issues from today and we checked the same before a week with same code and it worked fine. But now it is failing.


1. We tried the same with calling with the xmlhttprequest, where it is working fine. Is there any change made to or do we ignore some other.

2. We used same to call the stash APIs and it is working perfectly fine. Is something changes related to JIRA?


Please provide some fix, as we are using lot of in our custom gadgets.

0 answers

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

493 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you