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reset system administrator

Help - anyone -

I imported and On Demand JIRA to create a Intranet JIRA server, there was not wizard and no system administrator set up. There is a sysadmin with sysadmin@local email for the one site/system admin. I do have other imported roles for admin, just not sys admin. The system is using a hslq database. I do not see a jira-config-properties file, either. I need to add add-on but can only do so with sysadmin ... how can I reset either the password or the email address - to reset the password?

Thanks for the support!

-Tim

2 answers

1 accepted

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Answer accepted

Thanks Nic  ... working on it now!!

0 votes
Nic Brough Community Leader Dec 01, 2014

The export from Cloud creates a standard system admin, which you should use to grant more admin rights to the real accounts you want to have it, and then delete it.

See https://confluence.atlassian.com/display/JIRAKB/Cannot+login+as+sysadmin+after+import+backup+from+JIRA+OnDemand+to+JIRA+Standalone

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