reset JIRA announcement banner to default

Accidentally entered malformed HTML for announcement banner (for logged in users only). I can no longer access the system to fix the html. The site only renders the menu bar and the body of any page is empty.

 

There is a URI in Confluence that allows direct access to the custom HTML page and the resetting of the banner. Is there a similar URI for JIRA?

1 answer

1 accepted

HI Pat,

           Please try with this URL and try to fix HTML code and save banner.

https://<Base-URL>/secure/admin/EditAnnouncementBanner!default.jspa

 

If you cannot edit still, Stop JIRA Service, and execute following steps mentioned in

https://confluence.atlassian.com/jirakb/jira-pages-go-hidden-and-unusable-via-announcement-banner-396298891.html

 

Regards

Chander Inguva

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