We have added some custom fields to the tickets in JIRA which need to be cleared when tickets are being re-opened. Checking the forums and guides didn't help so far. Is there any way to do this?
Within the workflow when I click on "Add Post Function to Transaction", I get under "Update Issue Field" only the following options available: > Assignee > Description > Environment > Priority > Resolution > Summary > Original Estimate > Remaining Estimate > Time Spent Am I looking at the wrong place? BTW: We are using JIRA version 5.2.5, build 847
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