It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

re-opening a jira status from closed to something else - what security level?

I have added my admin id to the Resolve Issues / Issue Permissions and still can't move this jira from closed to another status -- what am i missing.

Resolve Issues
Ability to resolve and reopen issues. This includes the ability to set a fix version.

2 answers

There will be a condition in your workflow that is stopping you from seeing it. You will need to view the workflow transition that goes from closed to the other state

https://confluence.atlassian.com/display/JIRA/Configuring+Workflow#ConfiguringWorkflow-Applyingconditionstotransitions

You will need to look at your workflow for the particular project to figure things out. Without knowing the groups, roles, permissions assigned and the workflow, it is hard to know what might be wrong.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

How InVision centralized their tools and scaled their remote team with Atlassian and Slack

Hi Atlassian Community, We recently published a case study that we thought you might be interested in. Learn about how InVision built their fully remote company’s culture using Atlassian and Slack ...

236 views 0 1
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you