A few months ago, JIRA made a pretty big change in its UI. One of those changes was related to the search function.
Previously, when you searched for a ticket, the search function would bring up a full list of issues related issues when you press enter. Now, when you search a term, and press enter, it automatically brings you to the first issue instead of to the list.
This is very annoying, as this is a feature we use often.
Try clicking on "all matching issues".
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