It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"place holder" as issues summary

Some of the issues in our project are appearing with "place holder" in the summary field.


Those entries were not voluntarily created as such, any idea what could be the cause for their appearance?

2 answers

2 accepted

0 votes
Answer accepted
Jack Community Leader Sep 25, 2019

My first theory would be someone has set up some automation or script to create issues based upon some trigger or schedule.

Thanks Jack for the suggestion, I am not aware of any such setup in our system.


Let me know if you have other ideas of how this could have happened.

Jack Community Leader Sep 26, 2019 • edited

Who is listed as the reporter? Is it a user or some system user? Start research there and then expand to other breadcrumbs the issues might yield.

feel free to offer us an image if you wish.

Thanks, they indeed all have the same reporter, I'll check if there was a particular way those entries were filed.

0 votes
Answer accepted

Hi, @Thomas D 

Is there any kind of pattern in those issues? same project or issuetype? same creation time? happens to every issue? are they created by an external app?

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you