"complete sprint" button grayed out for the board Owner?

We have configured board (test board) for only one project(test project)

User is the Owner of the Board(test board) and admin of the project(test project)

but user is not able to complete the sprint because "complete sprint"  option is grayed out  ,what could be the reason please suggest on the earliest.

 

we are  using JIRA 7.2.2 recently upgraded.

 

4 answers

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Could you check:

  1. If there is a tooltip giving additional information if you hover over the button
  2. If the user has the Manage Sprints permission in your project
  3. (if that didn't fix the problem), what the JQL filter behind the board is
  4. If you are using subtasks in your project
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I am also facing the same issue.  Getting problem for one specific board only

Is there any luck?

Thanks,

Prashant

I suspect one or more of Walter's points solved it when investigated.

ok. I will check thoroughly 

I am getting this tooltip msg "You need the Manage Sprints permission for all projects in the origin board to manage this sprint. "

 

I checked managed sprint permission. It has already given to that user.

Hi,

"Complete Sprint" is disabled for "Users" who are project admin, filter admin/owner, also having "Manage Sprint" permissions, however it enabled only for "JIRA-Administrators"???

 

We recently upgraded JIRA version from 6.4.5 to 7.6.4.

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Thanks for your info.

Ok

But in the same board and project we have 4 sprints

Out of 4 sprints , we are to get the "complete sprint" option for 3 sprints but not for other one.

we are using the same project and same board for all 4 the sprints .out of 4 sprints 3 are good why the remanaing one

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Hi Sindhu,

Thanks for providing some additional info. As I can't see your specific situation, have a close look at what is different in this 1 sprint in comparison to the others:

  • Are there any issues from a different project, maybe with different permissions
  • If you are using subtasks, check if haven't closed any issues having incomplete subtasks associated with them
  • Anything else that is specific to this sprint in comparison with the others

 

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