It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Your operation is taking longer than usual" <- I am still seeing this screen after ten minutes.

kyungmin.jang Mar 25, 2019

I am still seeing below screen after ten minutes.

Could you please help me ?


제목 없음.png

1 answer

0 votes
Earl McCutcheon Atlassian Team Mar 27, 2019


The error you're receiving is a more complicated one and requires getting specific details about the cloud account in question, and you will need get in contact with Atlassian Support so we can log into the system and take a look at the individual account to fix this.

I have created the following Support Request on your behalf, and CC'd the technical contact of the account so we can get things started, Let me know in this thread if you are not able to access the support request:

Also as a bit of follow up, we have the this Bug Report on this issue, noting it is closed out and to contacting Support as the issue is not reproducible between accounts and requires a custom investigation and fix per occurrence:


kyungmin.jang Mar 27, 2019 • edited

Dear Earl,

Thank you for your support :)

I'll wait until this problem is solved.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira

Try Jira Cloud for Outlook: Organize your work without leaving your inbox

Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...

791 views 0 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you