"Time to resolution" is not showing in JQL

[RC Pili]

I'm trying to use this syntax but it's not showing for me. Could someone help me? What do I need to do to make this "Time to resolution" be available in my JQL.

[Rama krishna]

Hi @RC Pili 

'Time to resolution' is the default SLA defined in Jira Service Desk. If you are using Jira service Desk , It should available in JQL, below is the example usage. Else if you are not using Jira Service Desk, this function will not be available in JQL.

Project = "Project name" AND "Time to resolution" <= 24h

Please let me know, if you need further clarification. Thanks!!

[Pascal]

Hello @Rama krishna 

I tried it, but it didn't work.

I dont get any results.