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"Time to resolution" is not showing in JQL

I'm trying to use this syntax but it's not showing for me. Could someone help me? What do I need to do to make this "Time to resolution" be available in my JQL.

1 answer

Hi @RC Pili 

'Time to resolution' is the default SLA defined in Jira Service Desk. If you are using Jira service Desk , It should available in JQL, below is the example usage. Else if you are not using Jira Service Desk, this function will not be available in JQL.

Project = "Project name" AND "Time to resolution" <= 24h

Please let me know, if you need further clarification. Thanks!!

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