"Priority: Normal" status is not visible in email notifications from Jira 6.4.6

Hi , I have got a problem with "Normal" status in email notifications from Jira. All other statuses are visible normally, like - bug,critical,major etc... In files issuecreated.vm and issuesummary.vm I've got rows:

 

#if ($issue.getPriorityObject() && $issue.getPriorityObject().getId() != $constantsManager.getDefaultPriority().getString("id"))

$stringUtils.leftPad($i18n.getText("issue.field.priority"), $padSize): ${issue.getPriorityObject().getNameTranslation($i18n)}

#end

As I understand it, this command selects status for issues.

What should I do to display the status "Normal" in email notifications?

2 answers

This widget could not be displayed.

Hi Alex,

I think there is a misunderstanding:

  • Status: Open, In progress, Resolved, Closed, ...
  • Priority: Trivial, Minor, Major, Critical, Blocker
  • Issue types: Bug, Improvement, ...

There are different types of notifications: creation, commented, updated, ... What's "Normal" in your case? When doesn't it appear?

I hope be useful.

Best regards,

Raquel

This widget could not be displayed.

I meen a priority. I fix it to delete in issuecreated.vm and issuesummary.vm 

 

#if ($issue.getPriorityObject() && $issue.getPriorityObject().getId() != $constantsManager.getDefaultPriority().getString("id"))

 

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

55 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you