My users are new to JIRA Agile. They are not "Ranking" anything. This advanced JQL Query causes one specific epic not to show up in the search results. When I remove "ORDER BY Rank ASC" from the JQL Query the epic appears. Any idea what someone clicked (or didn't click) on this issue to cause it not to show up? Thanks.
Ok, that's handy debugging info - the issue navigator returns everything because they're all issues as far as it is concerned. A scrum board will generally show Epics on the epics tab, not in the backlog, because you don't plan or work on Epics directly.
Immediately, no. With a nap and a bit more coffee, well, not a lot more. Intriguing... Could you do a couple more things: 1. Check if the missing Epic has *any* links to any issues on that do appear on the board? 2. Compare the missing Epic with one that does appear. What are the differences? (Not to worried about text - if they've got different descriptions or titles, that's fine, but a difference such as "the one that appears has a description, but the other one does not" is important)
1. Epic had no missing links to outside issues that appear on the board. Some may have existed previously, but project admin deleted issues and created new epic that appeared perfectly. I added a new test ticket to this epic and verified it appears in "All issues" section of agile, but the epic itself does not appear in the epics column, so confusing! 2. I cannot see any difference between this epic and others created. I even clicked edit on both a working epic and this one, comparing edit screens to see if something was adjusted and not visible on view screens. Any thoughts?
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