"Name" added a comment problem

Hello everybody,

When somebody posts in our Jira project and it does not have registered its name, normally it puts the name of the leader as the person who added the comment. That's okay. Our problem is that we changed our leader and we deleted the Jira account of the former leader but Jira still putting his name on the added comments.

Any suggestions?

1 answer

0 votes
Warren Levy Community Champion Sep 28, 2017

Hi Daniel

I'm not sure about this, but it sounds as if you need to make a change in the project settings. Open the project, go to Settings (you'll need to have project Admin rights) and there is a mandatory field called Project lead which may still have the old person's name - try changing this

Hi Warren,

I tried to attach 4 images showing the problem but I can't. (my message was not accepted)... 

Even do, I'm for sure the project lead, I checked it. The former lead is not even in our project as a user with a role. But is still has a Jira account and its summary shows that is assigned to our project open issues. How I can deassign him? 

Thank you for your time.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,272 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you