Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,779
Community Members
 
Community Events
176
Community Groups

"Field 'customfield_10045' cannot be set. It is not on the appropriate screen, or unknown.

{
    "fields": {
        "project": {
            "key""<projectkey>"
        },
        "summary""this is a test",
        "issuetype": {
            "name""Bug"
        },
        "customfield_10045": [{
            "accountId""<accountId>"
        }]
    }
}
Idk i have this awnser :
{
    "errorMessages": [],
    "errors": {
        "customfield_10045""Field 'customfield_10045' cannot be set. It is not on the appropriate screen, or unknown."
    }
}
how to fix it ?

2 answers

Check the configuration for your custom field.

( [custom field] > Actions > Configure)

1) Make sure the "Applicable Contexts" is appropriate for the issue type you're trying to create.

2) Check that the field is either configured for all projects (Global) or the project you're looking to create the issue in is included in the list of projects the field will display for.

0 votes
Dirk Ronsmans Community Leader Apr 05, 2022

Hey @Tom Noblet ,

The customfield_10045 should be on the screen (either create or edit depending on what you are trying to do)

Can you validate your screen configuration to see if this field is present?

Jira can only set fields which are actually on a screen which you would do manually.

Also make sure that the account you are authenticating with can actually create an issue in that project.

How do i check if he is on the screen,i try to create a issue, he is in my bug issue type, and im authentify im sure.thx for the answer.

I put it on my screens but i still have the error.

Suggest an answer

Log in or Sign up to answer