"Failed to Retrieve User..." error on Assignee and Reporter

Simon Taylor October 21, 2019

Reported by multiple users all over Jira today. 

This problem was not there last week and no changes have been made to our configuration.

Is this due to a Jira cloud update / bug?

failed_toreport_user.png

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 21, 2019

known issue - https://status.atlassian.com 

Nicole Backmeyer October 21, 2019

They've marked the issue as resolved ~50 minutes ago, but it is still happening for me as well.

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