• Community
  • Products
  • Jira
  • Questions
  • "Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your JIRA administrators."

"Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your JIRA administrators."

We are using JIRA v1000.25.1 for defect tracking purpose. On of the ticket, we added some comments which was containing suggestion that has some technical script, which blew entire 'Activity' section giving this error "Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your JIRA administrators." 

Does anyone has any idea about it? What steps to follow to restore back?

FYI - this error shows up only on this ticket only, where rest of all working fine.

 

Thanks for any help.

NT

1 answer

One of my users pasted a 3.5 mb comment in a ticket that messed up the activity stream too. I found out what ticket it was, shut down the server, hacked the comment out of the database and restarted it. However if you work in a 24/7 environment this might not be the handiest solutions. 

 

Activity streams only contains x amount of updates, so by creating a ticket, adding a comment, adding a comment, editing a comment and so on a couple of dussin times, it will be naturally flushed out out the activity stream, and it will once more work. Not beautiful, but it works. smile

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

111 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you