• Community
  • Products
  • Jira
  • Questions
  • "Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your JIRA administrators."

"Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your JIRA administrators."

We are using JIRA v1000.25.1 for defect tracking purpose. On of the ticket, we added some comments which was containing suggestion that has some technical script, which blew entire 'Activity' section giving this error "Error rendering 'com.atlassian.jira.jira-view-issue-plugin:activitymodule'. Please contact your JIRA administrators." 

Does anyone has any idea about it? What steps to follow to restore back?

FYI - this error shows up only on this ticket only, where rest of all working fine.


Thanks for any help.


1 answer

One of my users pasted a 3.5 mb comment in a ticket that messed up the activity stream too. I found out what ticket it was, shut down the server, hacked the comment out of the database and restarted it. However if you work in a 24/7 environment this might not be the handiest solutions. 


Activity streams only contains x amount of updates, so by creating a ticket, adding a comment, adding a comment, editing a comment and so on a couple of dussin times, it will be naturally flushed out out the activity stream, and it will once more work. Not beautiful, but it works. smile

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

375 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you