"Email From" Not Working on JIRA Emails

We would like our emails to say who they are from, but even though it is configured to do so the emails just come from our jira alias & therefore don't show who they are from. Under the configuration, it's configured as: ${fullname} (JIRA) so it seems like it should work. We use Microsoft Outlook and although we've always had it configured to show the full name, it never has. I'm wondering if Outlook might be overriding this when emails come in and having them come from the jira alias, or if there is just something i'm missing within JIRA, and wondered if anyone had any experience with this.

Thanks!

Keri

1 answer

1 accepted

Ah, thank you! I searched but apparently not well enough.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,098 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you