"Created by anyone" request filter

What is the expected result of the "created by anyone" filter on the Customer Portal request screen? As far as I can tell, it actually means "Issues that I have permission to see, regardless of who created them". The current label is really misleading. If that is really what it means, is there a way to change the text? My customers are really confused. 

1 answer

1 accepted

Hi Kathy

The filter title is confusing indeed. And you can't change it

See this suggestion: https://jira.atlassian.com/browse/JSD-3528

What the filter actually means is: all issues where the current user is participant or reporter. Meaning this filter contains all issues from the 2 other filters together

Thanks, I suspected that might be the answer but I was hoping there was a workaround. 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

100 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you