"Created by anyone" request filter

What is the expected result of the "created by anyone" filter on the Customer Portal request screen? As far as I can tell, it actually means "Issues that I have permission to see, regardless of who created them". The current label is really misleading. If that is really what it means, is there a way to change the text? My customers are really confused. 

1 answer

1 accepted

Hi Kathy

The filter title is confusing indeed. And you can't change it

See this suggestion: https://jira.atlassian.com/browse/JSD-3528

What the filter actually means is: all issues where the current user is participant or reporter. Meaning this filter contains all issues from the 2 other filters together

Thanks, I suspected that might be the answer but I was hoping there was a workaround. 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

576 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you