"Create" button on event creation screen doesn't do anything. Why?

[Hugh Prior]

I have created a new issue type for handling basically a certain type of application form; the form consists of a number of custom fields. I have created a custom screen which displays all the fields and associated this screen to the issue type. I have created a project to collect together all the issue types which will be generated by this form. I have created a custom workflow (currently just a copy of the default JIRA workflow), for handling the issues.

I have managed to get the "Create Issue" screen appearing OK, with the fields. However, when I click on "Create" nothing happens; the screen stays visible and there is no error message. None of the fields are required fields (and even if I fill in some values nothing happens when I click Create).

Any ideas why? Thanks.

[Nic Brough -Adaptavist- · Accepted solution]

Sounds like something iffy on the create transition. I have seen this before, when a plugin is failing silently. Check the application log for errors (ideally, "tail -f" it in a terminal session, and belt "create" in the browser). If that tells you nothing, then check the workflow transition - if it has validators, take a note of them and remove them to see if it works without them. Do the same for the non-standard post-functions.

[Hugh Prior]

OK, thanks for the suggestion.