We have set up Epic for one Jira project. It is now possible to create an Epic from the normal issue creation process and it is possible to use Epic from the Planning board.
Though, trying to "Create Epic" from the Planning board is not working. When clicking this link nothing happens. Are we missing some configuration? We are running Jira version 6.0.8.
This is a strange issue that you get. There shouldn't be such restriction that makes JIRA users unable to create Epic from the link in the Plan board.
I would like to suggest you to reach out to the support engineers by raising a ticket inhttps://support.atlassian.com so they can help you troubleshoot the problem.
Hope this helps.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs