When I try to make a XML backup file in JIRA It show me an error:
I see atlassian-jira.log and it show me the following error.
com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with plugin Jitter Notify - In-App Notifications for JIRA(com.jitterplugin.jira.jitter-notify) #0.4 (table AO_0BE43A_NOTIFICATION_BODY):Could not get clob value for col #1
Did you have any experience like this and are there any resolution for that?
This knowledge base article is for Confluence, but the AO code would work more or less the same in both products, and it says that this is due to a bug in the OJDBC 7 Oracle Driver version 188.8.131.52.0.
The remediation steps listed there sound like they would work just as well for JIRA.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot