"Active Object" and "Indexing" Error in Jira

Hi Expert,

I have faced "Active Objects" and "Indexing" Error in  my Jira(6.3.6).

 

active-objects.jpg

Could you please tell me how can I resolve this?

 

Thanks

Mohin

2 answers

I fixed Indexing issue with Integrity Checker...

thank you all for posting your questions.

0 vote

First, expand the error messages you're getting there to see more detail.

If that doesn't help tell you what the problems might be, then you probably need to read the logs to find out more detail on the errors. 

The integrity checker might tell you more, or even fix stuff, but the log scanner in the support section is worth a try before you read the logs directly.

Hi Nic/Prashant,
Thanks for your feedback.

I have read log files and after checking log files we have found error with a plugin after removing this plugin "Active Object" error not appearing and now we running full re-index but 1 hour over still now appear 0%.

Could you please advise me in this situation?

 

Thanks
Mohin 

You haven't told us which add-on you've removed or what the errors were.

How big is your JIRA system?  (rough idea of the number of issues you have in it)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

782 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you