We have serveral project teams that have been using JIRA groups in a fashion that is starting to create administation problems. Each team has a group name by the project name (for example: "JIRA-teamx"). The group memebers are the team members (Dev, QA, PM). This group name is used to query issues that are not assigned to the team memebers. This way the team can find quickly which tickets in their project is assign to someone else outside the team. Now there are 72 groups in JIRA and noone know whichone is really used and active (many belong to old projects). Managing these groups has become an issue for the JIRA admin.
I rather get rid of this altogether if there is a way to allow the same funcationality to the teams but without creating groups (which is a JIRA admin capability). Is there such capability (like creating groups at the project level by project admin)?
Atlassian support answered the question:
simply list the set of engineers within your filter? for example:
assignee in ("user A", "user B", "user C")
you can then reference this filter in your JQL. For example:
project = "QA" and filter in ("Team Assignee Filter")
project = "QA" and filter not in ("Team Assignee Filter")
Generally, people use roles instead of groups.
The strength of roles is that you can delegate the maintenance to the people nearest the project so they can choose who is a developer/user/admin/penguin/tester/etc for themselves
But the reporting is less intuituve - you may need to read up on the user functions in https://confluence.atlassian.com/display/JIRA/Advanced+Searching+Functions
You will need to do some revisions of schemes, but it's worth trying the Group to Role converter utility as well (admin -> scheme tools)
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