question about JIRA-groups usage

We have serveral project teams that have been using JIRA groups in a fashion that is starting to create administation problems. Each team has a group name by the project name (for example: "JIRA-teamx"). The group memebers are the team members (Dev, QA, PM). This group name is used to query issues that are not assigned to the team memebers. This way the team can find quickly which tickets in their project is assign to someone else outside the team. Now there are 72 groups in JIRA and noone know whichone is really used and active (many belong to old projects). Managing these groups has become an issue for the JIRA admin.

I rather get rid of this altogether if there is a way to allow the same funcationality to the teams but without creating groups (which is a JIRA admin capability). Is there such capability (like creating groups at the project level by project admin)?

2 answers

1 accepted

0 votes
Accepted answer

Atlassian support answered the question:

simply list the set of engineers within your filter? for example:

assignee in ("user A", "user B", "user C")

you can then reference this filter in your JQL. For example:

  • Let's say we have the above filter saved as the name "Team Assignee Filter"
  • You can now create something like:
    project = "QA" and filter in ("Team Assignee Filter")

    or maybe:

    project = "QA" and filter not in ("Team Assignee Filter")
  • So you get all issues in QA assigned to the team, or not assigned to the team
0 votes

Generally, people use roles instead of groups.

The strength of roles is that you can delegate the maintenance to the people nearest the project so they can choose who is a developer/user/admin/penguin/tester/etc for themselves

But the reporting is less intuituve - you may need to read up on the user functions in

You will need to do some revisions of schemes, but it's worth trying the Group to Role converter utility as well (admin -> scheme tools)

We use the Developer and User roles in JIRA accross all our projects.

I read on the role adn how it can be managed by teams themselves but it is not very clear on how to do that. If any infromation you can provide to help with that, I would appreciate it.

Yup, look at the project permissions. Anyone who has "administer project" will be able to add users (and groups) into roles.

I added a Role "team" and for project A I added all team members to this role individually. Now how do I use the role "team" in a JQL?

Like project = projectA and assignee is not in TEAM.

I do not see how I can do this in JQL.

There are some functions that let you work with roles, but I'm not sure you can do "assignee not in TEAM" directly.

No that does not solve the problem. :(

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