How do I resolve a ticket? The function doesn't seem to be there.
THe issue iam having is when I choose Sprint Started and I choose the Board for this to run on it gives me an error. Error The rule has been configured with components that require issues to be pr...
I created a JIRA Filter widget on a dashboard to list all of my flagged issues but some showed up in the list that I don't remember flagging. How can I find out when I flagged an issue? Thank y...
I have a set of transitions I set up that I thought were working correctly, but it turns out they're not. When a ticket passes production testing, one of two things should happen: 1) If the S...
Why are some users not able to access personal settings? our profile and settings > Personal settings
When viewing a card on a scrum board it shows My Project XX-1234 This is the summary Estimate: U n estimated However it does not mean the estimate it means...
Hello, when removing a user, I would like to search for all occurences where that user was used in Jira: In workflows, permission schemes, notification schemes. I thought a good idea could be search...
We have been using service desk for a while, but only with the email channel. We've recently switched to Cloud and opened up the portal. Our support team has populated the knowledgebase, but has noti...
I have an admin user who has access to JIRA and Confluence. I would like to remove this user from JIRA, but continue to access Confluence. How can I accomplish this as it seems it's go...
Works on my production server. Stopped working when I created a copy to a test server. I used the config tool to change to http, and changed the base URL to the test system. I turned off the firewall...
It seems I cannot change the status of a story when I edit the story
We have one user who has the same permission profile as all other, but his one user gets the error message: The operator '=' is not supported by the 'Target Version' field. This user is the onl...
Dear Jira Gurus, I successfully replaced SSL Certificates in many of our Atlassian application environments (Bitbucket, Bamboo, and Jira). All of our Atlassian products run on Linux (CentOS 7)...
Hello! Jira newbie here. I'm trying to add users to a newly created Kaban project, and I'd like to assign them to either administrator, viewer, or member roles. I don't remember having to define thes...
When displaying time worked vs. time billable, Tempo reporting shows the difference in the total, but not the line item (see red square) Differences at the line item level are shown if you expo...
I want to set up a date/time field to schedule activities that happen at certain times during the day. If I have people in another time zone, will they see the same time as written, or will it change...
This issue has happened at least 3 times on my account, and once on my colleague's account. Many tickets' start/end dates were massively updated by my account at the same second, even some of those ...
Hello, i'm using JSU for Regular expression and i need to have a match with a number field with an exemple like: 12.1234 ( MAX for 2 digits before dot and 4 digits after dot ) ...
I need to make a JQL, to change de color of card, when the estimate time is more than the duration the task (card) in the Kaban column. I used the cloud JIRA.
Hi All long time listener, first time poster!! :-) So - lead prod dev at www.requis.com - we are using Trello for mgmt of team - specifically I am using a trello board to capture feedback on platfo...
Hi, I need help from you all. We are trying to prototype Integrating JIRA with Jenkins for triggering Jenkins build using Webhooks. Problem is Webhooks not appearing in my JIRA Admin Advanced sect...
My manager wants me to update certain fields on JIRA tickets but I don't have these fields on my layout. Is this a permission restriction?
We are trying to log servicedesk tickets from our integration platform. So need need SOAP WSDL for servicedesk ticket creation. Appreciate any pointers on this. Thanks, Srini
Need access to jira
I wish to create a "request" which when completed will spawn a new "task request". I will create a Request type, which is assigned to an agent. Agent completes and closes this request. This trigge...
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