Using the Jira cloud REST API, how can I get the total logged time for one issue i.e. the sum of all the individual work logs? If I browse an issue on the web, this is shown in the Time tracking sec...
Brand new project built as Classic View, I've added a user with Admin rights but he get's the following when attempting to navigate to the project: I can navigate the project just fine. T...
Since the upgrade, we have noticed several missed notifications. Users no longer receive emails when: 1- they are assigned to an issue 2- they are mentioned in a comment Is this a bug? I h...
Hi, I dont have much experience with DataBases and how they function. My Jira App and Jira DB (postgres 9.5) are on separate centos boxes/servers. There are linux administrative tasks planned whic...
What happened to the preview button for description and comments?
I know that we can turn on Batch emails for Jira after version 8.0 which I am currently on. However can this option also be turned on for Confluence email notifications or is it only f...
Currently i insttelled jira
We're documenting our Velocity numbers in a report and during our previous sprint I had it noted as one number, but now the number has since changed. I'm thinking an issue had a points change t...
Can we lock comments using the new issue view? I really like the new view, but I can't find the option to lock my comments. I need to be able to lock comments when I comment on tickets pertaining to ...
Hello, We are having an issue with request participants not being able to see the details of a ticket. The Service Desk Agent can fine of course, as can the Reporter. When they t...
How do I change work log info? I made a mistake and now it shows 1 day for a 3 hour task.
I would like to assign 2 individuals with edit capabilities to a Dashboard in Jira. Under Edit - System - Shared Dashboard - Change Owner it appears that there can only be one owner. The ...
Hi, One Jira Cloud, I'd like to change the description field on a Create Issue screen to use the newer Rich Text Editor. I tried editing the Renderer for the field, but my only options are "Wiki" an...
I have 8 Features related to a new notification capability so I added a "Notification" label to each Feature. I would like to construct a JQL to pull all the child issues associated with the la...
As an NPO, we just received a generous donation from Atlassian of multiple JIRA products. We plan on at least using Core, Software, and Service Desk. My question is, is there a 'be...
Both services are extremely slow to users outside our main geographical location (Europe). Is it possible to have it geo-replicated to other regions so users don't have >30s load times fo...
Is there a way to treat subtasks from Task issues and subtasks from Story issues differently?
I have existing filters that I need to edit but when I try to edit any filter, the textbox for the JQL query is missing. Shouldn't the textbox or simple query editor controls appear in the red ...
What is the MIRO board ( and why does it show up) HOW do I update the actual hours on a subtask and why can I update the estimated hours?
Today we have a new Jira view - which is missing critical information. While there is a link at the top to review the old page - it is not universal. The instructions to revert back to th...
using the new view we are unable to create sub-tasks and yes they are enabled and included.
...hat's true or not, but that's the policy. I think that enabling Simplified Workflow for the boards on my team's projects would solve this issue, but I'm unclear on what happens behind the scenes if S...
The documentation says as below : Create an application link In Jira, navigate to Jira settings (cog icon) > Applications > Application links. In the Enter the...
Is there a way to embed or nest a table or a portion of a confluence table, into a Jira description? Use case - to include the necessary information in Jira (table format preferable but not re...
For every project, I have exactly one Tempo account (Tempo Timesheets product) defined that represents the support aspect of that project. It contains the word "Support" prefixed by something else ("...
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