I have a user who was deactivated and later deleted on JIRA Cloud. Now when I try and create a new user with the same email address they get a notification to 'Try a different account' and the...
JIRA has a Created vs Resolved Chart which show how many new issues were created and how many issues were resolved. It would be great to see this chart based on Story Points. Does such a chart...
We have just started using the Outlook Plugin, and I would like to add existing fields to the issues view. If this possible? Can we change it in the same way we can change the screens in Jira itself?
Hi, I accidentally unsubscribe from the Jira notification email. How to resubscribe? I tried searching for it but I failed. Thanks!
We've got a Google Sheet with clients requirements. As an initial review I add an issuekey to the sheet to map to an internal requirement. I'm the using the Jira google sheet plugin to get the stat...
Hi! I'm having problems with a few of my epics showing up in the epic panel. The board filter is not the problem, epic status is open or in progress, other issues can be linked to the epic and you ca...
Hi all, We would like to have 1 user research project for 1 jira item. We need to use the jira item for both project planning and for sharing results (list of usability issues, list of ideas...
We are currently using JIRA Software. I am an administrator and unable to add watchers to an issues. Others within my team are users, not administrators, and are also not able to add watchers. I have...
I have a private access project but shows up in the dashboard . Is there any way to hide it from the dashboard?
We have our own squad board (with 10+ administrators). Within the board, there are 2 sprints: 1 squad sprint and 1 team member's own sprint. For some reason, nobody (aside from me - Jira Admin) can c...
We are using Jira cloud, set up a few kanban boards and we do not have the need to use story points field. What is the best way to stop making this field mandatory? We eliminate it from "...
I'm writing an application that invokes REST calls to Jira, and want to use oAuth to authenticate the application (not the user of the application) with Jira. I understand that I can use basic ...
Hi There - looking for advice. On JIRA traditional workflows (not next gen) I have Epics configured to show on the kanban board (not backlog view). I don't want to see the stories on t...
I do not have Dropbox connected and I do not want it connected. How do I remove the message "- Connect your account to preview links"
We want to move to a simplified JIRA Workflow for our agile projects but I am concerned about the creation of a new workflow for each project, we have over 200 projects and this seems like bloat of d...
Hi There, I have created certain custom fields and trying to update this field as part of workflow rules. The nextgen project has only 2 options - update field and assign issue to someone. ...
We have one user that is repeatedly getting an error message when she tries to attach something to a Jira ticket. Yesterday she reported this to us and we tested and did not encounter an issue. She ...
I have been trying to find out ways wherein I can make an issue invisible under a project when clicking on "Issues" under a project menu . I am not trying to restrict access to this issue from being ...
First time using a next gen project. I don't seem to be able to use any markdown or other text based formatting. For example, if I put *test* then it renders the asterisks and nothin...
There are a lot of old answers out there and only a few obscure answers using the current API https://community.atlassian.com/t5/Answers-Developer-Questions/Script-Runner-Post-Function-Permission-Ch...
We have service accounts and admin accounts that we don't want people to @mention in Jira. Is there a way to hide them or make them so they are not selectable in @mentions?
I have been trying to update properties on a status type to restrict the transition permission to a specific group. (I only want people in this group to be able to perform this function) I have trie...
We have multiple projects. We want to set up a new user to only have access to one of those projects. How to go about doing this?
I Created a work flow with the following order for in a Next-gen software: To do -> In progress -> Deployed in dev -> QA Deployment request -> deployed in QA -> QA Approve...
I have a list of tickets in a particular project board. I want to pull the information (ie status, priority) for just these specific tickets. I know how to export to CSV after the search is made. &n...
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