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prohibit transfer to work if the field value is not set

Sorry for my english.

I have project and modified workflow so that user must at first setup custom field "story points estimates" and then he can move task to "In progress"

But I can't understand. If I try to move task "to do" -> "in progress" without fullfill field I can see such error Untitled.png

I see, that I can't move task, but also I can do it. How I can remove middle element.


Also I can move task to "in progress" by drop down menu in task. How I can disable this too?

1 answer

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Answer accepted
Chris Buzon Community Leader Apr 12, 2021

hey Aleksey,

I think you're using a next-generation project based on the screenshot, which currently doesn't have any way to enforce required fields before status transitions.

In order to do this through the workflow (a conditional or validator will work for that) you would need to move to a classic project.

What you can do (and I don't suggest this, but it can be done) is use automation rules to move tickets back in the workflow if they're missing info, or to send a message to someone when the data is missing and the ticket has been moved.

sorry for my english.

It was my bug) I forgot about default transaction from any statuses. I deleted it and now it is working very well.



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