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programmatically backup and restore Automation Rules

Hello,

since Automation Rules are not included in Jira Backup, how can I programatically download and upload them, if needed? Is there a REST API for it that can be used? I couldn't find a documentation for it? This is essential as we, as Atlassian customer, are required to do our own backups in case of destructive changes within our responsibility.

Regards
Michael

5 answers

1 accepted

Hi @Michael Aglas ,

You can find a KB here https://community.atlassian.com/t5/Automation-articles/Automation-Rules-backup-version-control/ba-p/2533732

Please let me know if this resolves your need or if you have any follow-up questions, then please feel free to let me know.

Luis

0 votes
Bill Sheboy
Rising Star
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Oct 27, 2023

Hi @Michael Aglas 

Agreeing with other posters that this is a missing feature, given the criticality of automation rules.  You can search the community for the various work-arounds tried for backup, version control, documentation, etc. of rules.

The missing piece to support backups is the REST API functions, and you may vote for / watch that suggestion here to see progress: https://jira.atlassian.com/browse/AUTO-51

Kind regards,
Bill

Hi @Michael Aglas ,

You are right that backup is the responsibility of the user and automated backups are important part of Jira data protection. 

I'm part of GitProtect, a backup & Disaster Recovery software provider for Jira Software, Jira Service management, and Jira Work Management. We help Jira users to automate their backup processes: it's possible to schedule your backup when you need to meet your organization, legal or compliance requirements. Moreover, it's esy to control backup performance form the dashboard, and if there is a need to initiate the Jira data restore. 

You can learn more about GitProtect and try the backups solution (free during 14 day-trial period or free for up to 10 users)  on Atlassian Marketplace: https://marketplace.atlassian.com/apps/1228719/gitprotect-io-backups-for-jira-cloud?hosting=cloud&tab=overview

Hope this answer will be useful. If you have more questions, you can always contact our team.

Have a nice day,

Kind regards,

Daria

Well, can I backup Assets as well? And addons? Could not find a userful docu from the marketplace itself...

You could have simply said, there is no addon backup possibility for Jira...

0 votes
Oliver Siebenmarck _Polymetis Apps_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 27, 2023

Hi @Michael Aglas ,

As far as I know, there is no API to work with Automation rules. 

You probably already know that you can export your automation rules manually. Depending on how important it is for you to include these rules in your backups, it might be possible to use tools like selenium or playwright to automate the clicks in Jira's UI. 

There's also a few backup/restore apps available in the marketplace. If I remember correctly, none of them support automations just yet, but it might be a good idea to let the vendors know that you care about that.

Hope that helps,
 Oliver

I just don't understand why it is not part of the Jira backup... it's unacceptable. And for every addon it is the same and it seems no one cares about it. As long as you don't need them...

Oliver Siebenmarck _Polymetis Apps_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 27, 2023

Totally agree, I would love to have an API to work with automations. Unfortunately, as a marketplace vendor, there really isn't much we can do apart from repeatedly asking  Atlassian for that. 

Like Michael Aglas likes this

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