procmail cannot write

Could you please help with any suggestions?

I am trying to set up a mail handler for incoming email into jira and I would prefer the file system option.

I am using procmail to redirect the emails to application-data/jira/import/mail/ but procmail cannot get a lock on that folder to write the emails; the permissions are correct and procmail can write to any other home folder.


Any suggestions would be greatly appreciated as I have been looking for a solution for weeks.

1 answer

The setup is simple in /home/jira/.procmailrc










but, these are the messages I get:

procmail: Opening "/app/atlassian/application-data/jira/import/mail"

procmail: Error while writing to "/app/atlassian/application-data/jira/import/mail"



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Posted 13 hours ago in Jira

We want to know what Jira Service Desk apps you're using!

Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...

36 views 0 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you