procmail cannot write

Could you please help with any suggestions?

I am trying to set up a mail handler for incoming email into jira and I would prefer the file system option.

I am using procmail to redirect the emails to application-data/jira/import/mail/ but procmail cannot get a lock on that folder to write the emails; the permissions are correct and procmail can write to any other home folder.

 

Any suggestions would be greatly appreciated as I have been looking for a solution for weeks.

1 answer

The setup is simple in /home/jira/.procmailrc

VERBOSE=on

LOGFILE=/home/jira/maillog

 

 

 

:0:/home/jira/.lockmail

/app/atlassian/application-data/jira/import/mail

 

 

but, these are the messages I get:

procmail: Opening "/app/atlassian/application-data/jira/import/mail"

procmail: Error while writing to "/app/atlassian/application-data/jira/import/mail"

 

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,420 views 15 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you