Could you please help with any suggestions?
I am trying to set up a mail handler for incoming email into jira and I would prefer the file system option.
I am using procmail to redirect the emails to application-data/jira/import/mail/ but procmail cannot get a lock on that folder to write the emails; the permissions are correct and procmail can write to any other home folder.
Any suggestions would be greatly appreciated as I have been looking for a solution for weeks.
The setup is simple in /home/jira/.procmailrc
but, these are the messages I get:
procmail: Opening "/app/atlassian/application-data/jira/import/mail"
procmail: Error while writing to "/app/atlassian/application-data/jira/import/mail"
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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