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problems with the reception of emails

We are experiencing problems with the reception of emails arriving as tickets from the support@welldexintl.atlassian.net account.

Please could you help us to check what is happening?

1 answer

0 votes

Hi @diana_lopez ,

here an usefult troubleshooting article for that https://confluence.atlassian.com/jirakb/how-to-troubleshoot-issues-with-the-email-channel-973489501.html

Hope this helps,

Fabio

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