I have a user who is complaining of too many notifications. She has finally given me an example I can't explain (not a watcher/reporter/etc). When I run the notification helper it tells me she received the notification because:
User Custom Field Value#user is listed in the 'Participants' field
The problem is that while we do have 1 custom field called Participants, it is not (and never has been to my knowledge) applied to this project. Any troubleshooting ideas would be greatly appreciated!
Looks like we found a couple legacy issues is all.
You can try setting the context for this custom field only to the projects you want to actually use the field.
This should remove any association with the field Participants to any project that's not supposed to be using it.
Hope this helps,
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events