I have a user who is complaining of too many notifications. She has finally given me an example I can't explain (not a watcher/reporter/etc). When I run the notification helper it tells me she received the notification because:
User Custom Field Value#user is listed in the 'Participants' field
The problem is that while we do have 1 custom field called Participants, it is not (and never has been to my knowledge) applied to this project. Any troubleshooting ideas would be greatly appreciated!
You can try setting the context for this custom field only to the projects you want to actually use the field.
This should remove any association with the field Participants to any project that's not supposed to be using it.
Hope this helps,
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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